Letitia Baldrige is universally recognized as the country's leading authority on executive, domestic, and social manners. She began writing on manners and protocol during her diplomatic service in 1949, and she has been hailed on the cover of Time magazine as 'America's leading arbiter of manners.' Originally published in 1989, her Complete Guide to New Manners has now been thoroughly revised and updated to incorporate the changing social conventions and enormous technological advances of the past fifteen years.
Baldrige was the first etiquette writer to advise extensively on the subject of manners in the workplace. With her legendary background in both the government and business worlds, she remains the prime authority on the integration of goals that often seem at odds with one another -- namely, family, work, and pleasure. Baldrige provides fresh guidelines on etiquette at work and in every form of communication, from letters to emails to cell phone calls.736 pages, hardcover.
