This is the first time in American history that we have had four different generations working side-by-side in the workplace. In Sticking Points, author Haydn Shaw has identified 12 places where the 4 generations typically come apart in the workplace (and in life as well). In order to function as a team it is vital everyone sticks together around these 12 sticky points otherwise, time will be wasted on fighting each other instead of enjoying a friendly and productive team. This book is a must-read to help people not allow generational differences to define the workplace.