Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging PersonalitiesAuthor: Renee Evenson Retail Price: $19.99
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Like it or not, the bulk of our waking hours are spent with people at work – people who can grate on our nerves. Therefore, learning to interact effectively with difficult employees, colleagues, and bosses is an absolute essential for our success. With Powerful Phrases for Dealing with Difficult People, anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread. Button-pushing situations are going to come up today at work--and tomorrow too. Don’t let them rent space inside of you and turn everything to mold. Instead, choose to deploy simple phrases to regain control and resolve conflicts. When you do, you, your colleagues, and your company will be all the better for it!
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