When conflict happens, you want to make things right---but sometimes simply saying you're sorry isn't enough. How can you repair broken relationships? In this updated edition of The Five Languages of Apology, Chapman and Thomas offer techniques for giving and accepting effective apologies, including expressing regret, embracing responsibility, genuinely repenting, and more. A powerful tool for healing!
Unabridged audio CD; approximately 5 hours; 5 CDs.
