Essential Managers: Dealing with Difficult People Retail Price: $7.00 Our Price: $5.49 Save: 1.51 (21.57%) Availability: In Stock        Practical techniques show you how to identify and understand difficult people Clear text and illustrations cover every aspect of gaining cooperation to improve performance Simple checklists enable you to anticipate problems and find the best solutions for challenging situations Accessible flow charts and diagrams explore different options for taking action and provide useful examples Similar Items you may enjoy! Essential Managers: Dealing with E-Mail Author: David Brake Our Price: $5.49 Dealing with Difficult People Author: Jill Briscoe Our Price: $4.99 Dealing with Difficult People Author: Charles Keating Our Price: $10.99 Elf Help: Dealing with Difficult People Our Price: $3.98