Sloan Ferrell is an ER nurse with a new job at Los Angeles Hope Hospital who is finally safe after a fresh start in life, leaving behind a man involved in a serious crime. Micah Prescott is the marketing consultant who asks Sloan to become the new face of Hope Hospital, to improve the hospitals image. He volunteers as a crisis responder to fill a void left by a family tragedy. When several crimes in the area expose the details of Sloan's past, her safety is at risk.